Help Please contact us at 888.317.7004 or look below for and answer to your question. Q1. How do I become an adiPlayer member? A1. If you qualify, you must purchase a men or women's product package to become a member. After your initial purchase you can buy more packages and/or extra items at up to half-off retail prices for a full calendar year. Q2. I ordered the wrong size, can I return items? A2. Yes. Go here to print a return from and learn how to return your items. Also, please refer to the size charts on the product pages to make sure you order the right size in the future. Q3. I was an adiplayer member last year, why do I have to send in my qualification documentation again when I purchase A3. adiPlayer membership is good for one year. After a year of membership you must both re-verify qualificaion and purchase at least one package to remain a member. Q4. Can I buy stuff for my buddies or my family? A4. Once a year, normally during th holiday season we open the inventory to allow you to purchase for your friends and family. Q5. Can I make substitutions to the package items because I only wear T-Shirts? A5. No, the packages listed are all we offer. We are constantly looking for ways to upgrade the program and if you would like to consider a suggestion please email it to us at info@team3stripes.com